Policies
If you have any questions regarding our company policies, please contact us.
Service Guarantee
All services are guaranteed to be performed timely and accurately. We will do everything
in our power to try and prevent a recurrance, however due to user error, equipment
failure, and other outside factors it is not always possible to 100% prevent all
problems from reoccurring.
Product Guarantee
All products sold seperately, or with a repair are guaranteed for 30 days.
Service Area
While we strive to service all of San Diego County, there are some areas that we
are unable to service at this time. Below is a list of zip codes that we do service
all or part of.
91941, 91942, 91945, 91950, 92037, 92101, 92102, 92103, 92104, 92106, 92107, 92108, 92109, 92110, 92111, 92113, 92114, 92115, 92116, 92117, 92119, 92120, 92121, 92122, 92123, 92124, 92126, 92139, 91902, 91910, 91911, 92007, 92008, 92009, 92024, 92025, 92027, 92024, 92054, 92056, 92067, 92064, 92069, 92071, 92075, 92083, 92084, 92118, 92127, 92128, 92129, 92145, 92131, 92014, 91913, 92019, 92020, 92021, 92130
Rates
All rates are subject to change at any time without prior notice. Please check our
website frequently for the latest rate information. Labor is charged in full one
hour increments for each hour or part thereof worked, both per incident and per
day.
Expedite / Emergency Fees
We pledge to always give you the first apointment available for your service needs,
however if you require service sooner than our next available appointment, we may
be able to accomodate your needs for an additional Expedite / Emergency fee. The
amount for this fee is posted in our rates section of this website and is subject
to change at any time without prior notice. Please check our website frequently
for the latest information about our emergency rates. This fee is to be charged
one time, per incident.
Cancelation Fee
Appointments, pickup times, and drop-off times may be canceled up to two hours before
their scheduled time. Appointments, pickup times, and drop-off times that are canceled
after the 2 hour deadline will be subject to a $30 cancellation fee. This fee may
change at any time, please check this webpage for the most up-to-date cancellation
fee information.
Right to Refuse Service
We reserve the right to refuse service to anyone.
Privacy Policy
To view our privacy policy click HERE.
Policy Changes
We may make changes to these policies at any time without prior notification. Please
check this page frequently for updated policy information.